Chapter 9 Leadership Lessons from West Point edited by Major Doug Crandall
160 – “In situations where followers perceive their lives are threatened, leadership literally defines the promise of future life, and those at risk desperately seek capable leaders. Such high-risk situations are ideal settings to seek and find great leaders and to assess how they might be different from those who lead in more mundane contexts.”
160 – “We have found that men and women who lead other people in places and through situations that most of us would find intimidating, if not outright horrifying, will often behave in ways that may provide insights into our own leadership. We refer to such leaders and situations as in extremis, or ‘at the point of death.’”
160 – “It is important to understand from the outset that examining leadership in these settings is not simply for trigger pullers or daredevils. Instead it is a way of recognizing one of the purest forms of leadership and using that recognition as a starting point for personal growth and development. Any leader can apply in extremis principles across many places and purposes. The life-or-death character of dangerous settings strips away the shallow veneer that all too often covers great leadership and management in our daily lives. Behind that veneer lies a rich array of insights about leadership, forged in the face of fear, and paid for with the blood of heroes.”
161 – “In contrast, in extremis leaders routinely and willingly place themselves in circumstances of extreme danger or threat and, more important, lead others in such circumstances as well. In short, in extremis leaders are self-selected; crisis leaders are not.”
161 – “For leaders in such dangerous callings, the organizational outcomes, consequences, victories, or failures cannot be purchased, faked, or negotiated. The world of in extremis leaders is governed by forces of absolute power: physics, aerodynamics, fire, and weather occupy their physical domain. In the social domain, they face hatred, criminality, and war. Their place in the world is earned through competence, determination, and courage.”
162 – Characteristics of In Extremis Leadership
- Inherent motivation
- A learning orientation
- Shared risk
- Common lifestyle
- Competence
- Ability to develop trust
- Loyalty in an organization
164 – “Inherently motivated – The danger of the context energizes those who are in it, making cheerleading much less necessary…The potential hostility of the context means that those who work there place a premium on scanning their environment and learning rapidly.”
165 – “Common lifestyle – In an era where there are entire conferences devoted to executive compensation, it was refreshing to focus on authentic leaders who lacked materialism and instead focused on values…People who live and work in dangerous environments learn to love life. They seem to live in a world where value is only loosely attached to material wealth. We believe that in extremis leaders accept, and even embrace, a lifestyle that is common to their followers as an expression of values and that such values become part of their presence and credibility as leaders.”
166 – “Only competence commands respect, and respect is the coin of the realm with in extremis settings.”
167 – “Organizations run by appointed leaders without legitimate competence can muddle through mundane events, but will predictably crumble when pushed in a crisis that poses genuine threat. People in fear of their lives will not trust or follow leaders if they question their competence.”
169 – “Such leaders have worked their entire live developing leadership skills in the worst environments imaginable, making them authentic. One of the most popular academic theories of leadership now emerging is called authentic leadership theory. One of its central precepts is that followers are attentive to, and able to recognize, a lack of sincerity or clumsy impression management strategies that somone trying to lead displays. Authentic leaders are confident, optimistic people, high in character, who are aware of their own thoughts, behaviors, abilities, and values. Many truisms such as ‘wearing their heart on their sleeve’ or ‘what you see is what you get’ are solid representations of authentic leaders.”
174 – “The person in charge of development must sense when failures are an indication of persistent or dispositional flaw. At that point, the developmental path for that individual ends.”
Competence
- Remember that confidence, not just functional ability, is the goal of in extremis leader development.
- Always emphasize that trust has to be justly earned.
- Demand demonstrated flawless performance
- Know when to pull the plug.
174 – Inherent Motivation
- Manage Arousal
- Read other people
- ‘Embrace the suck’
174 – Learning Orientation
- Be aware that the environment is trying to kill you.
- Read other people
- Share language (Miscommunication kills learning, and it often kills people as well.)
175 – Shared Risk
- Value selflessness (Self-absorbed loners and extroverted egomaniacs are not people who should be responsible for others in an in extremis setting.)
- Dissect risk management
175 – Common Lifestyle
- Build a culture of passion and devotion
- Explore motivations
176 – “Leadership characteristics developed in such a crucible cannot be purchased; they can only be earned through sustained effort, personal commitment, and risk to life. Difficult as the challenge of in extremis settings might be, an understanding of in extremis leadership shows leader developers the important of authenticity and the in extremis pattern.”
182 – “Competence is the price of entry for anyone hoping to take a leadership role.”
183 – “For an average leader, motivation is a way to make people work harder. For an outstanding leader, motivation is a way to help people work smarter.”
184 – “Mediocre leaders who nonetheless seek organizational effectiveness sometimes develop a variety of impression management strategies to appear selfless, concerned, and humble. Among outstanding leaders, however, selflessness and humility are internalized, that is, part of their character; they are characteristics, not techniques. Such characteristics are not merely things a leader should o. They represent instead what a leader must be. This is one of the major vulnerabilities of leader development training that focuses solely on KSAs. Skills such as decision making, communicating, or planning may simply manifest the character one already has.”
185 – “The important lesson is that how people act when things look bad is an indication of their fundamental relationship with their organization and their leadership. Adversity unifies a strong team and destroys a weak one. Leaders must become adept at reading individuals when the stakes are high, and especially when the future appears dim.”
186 – “You are not a leader unless others depend on you for purpose, motivation, and direction. That phenomenon is about the here and now–and the future.”
186,187 – “If you lead a business or an organization, how much of your ability to lead is based on positional authority rather than people’s desire to be on your team and to accomplish common goals? If you cannot answer that question, it makes sense to assess your influence until you can. It is a rare leader who can organize people with minimal dependence on the basic tools of human resource management: remuneration, reward, working conditions, job security, benefits. But every leader’s goal should be to retain a functional organization through circumstances where those advantages are threatened or nullified.”
187 – “Consider the challenge and depth of commitment assumed by people who serve as in extremis leaders, particularly those in public service. Most of us would agree, almost without thinking, that police officers, firefighters, and military leaders are worthy of respect. It takes some intellectual work, however, to probe the depths of their commitment and understand how it influences followers. No client ever wondered if his or her guide was drafted into the sport. If you play a role in choosing leaders for your organization, choose people who want to lead, not just those who wish to advance.”
Posted by jdrj
Posted by jdrj
Posted by jdrj